YouTube Not Working? Check for a Browser Update First
One owner reinstalled Windows and swapped a drive before a routine browser update fixed his freezing videos.
Controller Stick Drift? Check the Free Repair First
Nintendo repairs control stick drift free in the EEA, UK and Switzerland, wear and tear included.
Copilot Not Working? Sign Out and Watch What Happens
Working signed out and blank signed in rules out your browser, your machine and your network in thirty seconds.
Download Slow But Speed Test Fine? Where It Goes
A speed test is a ten second burst to a nearby server, which is a different job to a real download.
Games Stuttering With Good FPS? The Counter Is Lying
One owner traced his frame drops to borderless windowed mode, after the two standard graphics settings failed.
Sticky Keyboard Keys? What to Do in the First Half Hour
Sugar is what makes keys stick, not water, and Microsoft gives you thirty minutes before it sets.
Snipping Tool Not Working? The Fix Is Not in the Store
Seven owners confirmed the same fix within four hours of the January 2026 outage, and it was not the Microsoft Store.
Touchscreen Not Working? Test It Before Windows Loads
Testing touch in the BIOS settles in two minutes whether this is worth chasing in Windows at all.
Arrow Keys Not Working in Excel? Read the Status Bar
Excel names which of three faults you have along the bottom of the window, and Scroll Lock is only one of them.
Headphones Not Working on PC? Sorted by the Socket
One owner confirmed that turning off Fast Startup fixed headphones that vanished every time they were unplugged.
