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Informational

MSVCP140.dll Was Not Found? Install Both x86 and x64

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The code execution cannot proceed because MSVCP140.dll was not found? Install the x86 and the x64 Visual C++ Redistributable from Microsoft, then restart.

File or Directory Is Corrupted and Unreadable? Run chkdsk

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A folder says the file or directory is corrupted and unreadable? Copy everything else off first, then run chkdsk with /r on that drive, which may delete the damaged folder.

Default Gateway Is Not Available? Make the Fix Stick

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The troubleshooter says the default gateway is not available, fixed, then the internet drops again? Reset the network stack, reinstall the adapter and stop it sleeping.

Reboot and Select Proper Boot Device? Reset the BIOS First

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Black screen saying reboot and select proper boot device? Tap the setup key to reach the BIOS, load the defaults, check the drive is first, and turn CSM off after a UEFI install.

The Disk Is Write Protected? Clear It in Diskpart First

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Windows says the disk is write protected? Test it on another PC, check the lock switch, then clear the read-only flag in diskpart, spelled readonly with no hyphen.

Surface Go No Bootable Device? Use Microsoft’s USB Fix

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Surface Go or Go 2 shows No Bootable Device? Check UEFI for a drive warning, then build Microsoft’s SurfaceGo_FixNoBootableDevice USB on a Windows PC and run it.

SFC Found Corrupt Files It Could Not Fix? Run DISM First

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Windows Resource Protection found corrupt files but was unable to fix some of them? Run DISM RestoreHealth, then sfc /scannow again, and read the log before a repair install.

UNMOUNTABLE_BOOT_VOLUME? Check the Disk, Then Restore

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UNMOUNTABLE_BOOT_VOLUME blue screen on every start? Run chkdsk /r from recovery, then System Restore. Owners also recovered with a reset that kept their files.

No Power Options Available? Sign Out and Back In First

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Start says there are currently no power options available, often after an exam browser? Sign out and back in, restart with shutdown /r, then check the NoClose policy value.

Computer Restarted Unexpectedly? Fix the Setup Loop

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Windows setup says the computer restarted unexpectedly or encountered an unexpected error, and loops? Set setup.exe to 3 under ChildCompletion, or start again from a fresh USB stick.

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