Touchscreen Not Working? Test It Before Windows Loads
Testing touch in the BIOS settles in two minutes whether this is worth chasing in Windows at all.
Arrow Keys Not Working in Excel? Read the Status Bar
Excel names which of three faults you have along the bottom of the window, and Scroll Lock is only one of them.
Headphones Not Working on PC? Sorted by the Socket
One owner confirmed that turning off Fast Startup fixed headphones that vanished every time they were unplugged.
Screen Keeps Going Black? Count Your Monitors First
Three owners independently found that matching the refresh rates across their monitors stopped the blanking.
Plugged In, Not Charging? Check the Number It Stopped At
A laptop stuck between 60 and 80 percent is usually obeying a charge limit the maker set, not failing.
USB Device Not Recognized? Read the Exact Wording
Device Descriptor Request Failed means the device never identified itself, which rules out drivers before you start.
Printer Will Not Print? Start With the Test Page
The printer’s own test page splits this into two unrelated faults in about a minute.
Printer Streaks? The Mark on the Page Names the Part
A corona wire tab left off its home position produces the exact vertical stripe the cleaning was meant to remove.
Weak Wi-Fi Signal on One Laptop? Find Out What Is Capping It
When one machine is weak and every other device is fine, the router was never the problem.
Screen Ghosting? The Usual Fix Can Make It Worse
ASUS says overdrive set too high causes inverse ghosting, which is the artifact people mistake for the original one.